The restaurant was nice with super service, I tried hot dishes. The location was excellent, within walking distance of Museo Sorolla. The staff were consistently courteous!

The restaurant here was fantastic, the service was exceptional, and I enjoyed delicious dishes with a marvelous view of the park from the window.

I had a fantastic stay at a luxurious hotel in a great location. The room was spacious and comfortable, with a separate shower. The breakfast buffet was delicious and offered a variety of options. The staff was friendly and accommodating, making my experience even better. I would highly recommend this hotel for its excellent service and comfort.

The hotel had amazing facilities, including a gym and beautiful grounds. The rooms were fresh and nicely decorated, and the hotel was located in a prime area with plenty of shopping and dining options nearby.

Though the hotel had great facilities and a convenient location, there were a few drawbacks. The staff could have been more welcoming and attentive, particularly on the concierge desk.

Had a modern and cozy room with a super comfy bed 🛏️. The breakfast had a huge variety of tasty options, everything was top-notch.

Comfortable bed, stylish room, fantastic spa service, professional front desk team, perfect location, well taken care check-in process.

Nothing.

our recent stay in madrid was made even more enjoyable thanks to rosewood's exceptional service and perfect location. the staff were friendly and efficient, the decor was amazing, and the jacuzzi was truly stunning.

Missing a peaceful night's sleep.

We were pleasantly surprised with the complementary champagne and chocolate covered strawberries in our room. The hotel was located close to many restaurants and shops, making it easy to explore. The rooftop pool had stunning views of the city.

The room was not well soundproofed, as we could hear noise from the hallway and neighboring rooms. Additionally, the spa services were overpriced for the quality received.

Located in a lovely neighborhood near Serrano avenue, you can easily walk around the Salamanca area and explore the high-end shops of Calle Serrano just one block away. The hotel is also close enough to the major sights, making it convenient for sightseeing. The rooms are spacious, with large bathrooms and walk-in showers. The staff is friendly and professional, providing excellent service. The breakfast options may be limited, but the hotel offers a menu with hot food choices upon request.

Some guests have mentioned a lack of warmth and care from the staff, which may affect the overall experience.

Great location, near shopping and attractions. Professional front desk team, efficient check-in. Excellent room with modern and classic design, ample storage space. Twin wash basins and good reviews for Chinese restaurant.

We had a very leisurely stay passing through this city. The hotel was just right for us. The shower was amazing! The bedding was also fabulous, my children didn't want to get out of bed till midday. The rooms are a very good size. We loved that there was a very nice department store right next to the hotel. The staff were extremely efficient and welcoming. The location was perfect, close enough to the major sights and in a beautiful area. We could easily walk to shops and restaurants, as well as explore the Salamanca area along Serrano avenue.

Nothing.

We had a fantastic stay in the heart of this city's upscale Salamanca district. The location was perfect, right in a lovely neighborhood with the high-end shops of Calle Serrano just one block away. We enjoyed walking around the Salamanca area, exploring the beautiful surroundings. The hotel facilities were top-notch, with spacious and clean rooms that had a perfect blend of modern and classic décor. The staff were incredibly attentive and welcoming, making our stay even more enjoyable.

Couldn't find any faults at all.

This hotel offers a luxurious experience with exclusive amenities. the service is exceptional, and the Spa & wellness centre provides an ideal space for relaxation. They have a stunning sauna, Jacuzzi, and steam room. I enjoyed a facial and massage at the Spa lounge, which was incredibly rejuvenating. the sun terrace and garden area are perfect for unwinding. Additionally, the room had many exclusive advantages like a private facility. the restaurant served the best continental breakfast with an in-room breakfast option. the bar/lounge area was perfect for a nightcap.

Although my stay was fantastic, the mini-fridge prices were excessive, including the almost 50 euros charge of two bottles of still water and juice, which was outrageous. It would have been better if the hotel provided free water bottles in the room.

We had a fantastic romantic escape at this hotel! The room we stayed in was absolutely beautiful and luxurious, with tasteful decorations and a stunning bathroom. It was also incredibly quiet, which was a huge plus for us as we were seeking a peaceful getaway. The staff at the hotel were friendly and courteous, always ready to assist us with any reservations or requests we had. We also loved the surprise treats we received in our room every day, such as fruit, cheese, or beer. This added a special touch to our stay.

Although the hotel was not in the heart of the city, it was still relatively walk-able to the museums and other attractions. We enjoyed taking leisurely walks of 20-30 minutes to explore the city and soak in the sights.

The spa service is phenomenal, with talented therapists. The location is convenient, close to popular attractions and great dining options. The staff is polite and attentive throughout the hotel. The decor is stunning and the amenities are impressive, including a beautiful jacuzzi. The hotel has a loyal customer base.